SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lovemycurvy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lovemycurvy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic sets!!!!!))))) on my parameters 88/63/93 the village is perfect, the colors, texture and cut correspond to the description, I'm sooo happy!! Many thanks to the store for such a good product!))))
Awesome quality! Fast shipping! Very beautiful
Super fairy set; quality at the level of expensive brands, sewing and lace are very high quality; full compliance with the photos of the store and the goods received. Mega cool kit!!! Store prosperity, seller-umnichka!!!
Very good kit. And the size is the same. I recommend
I have been ordering these kits for the second time. everything is perfect. store sends immediately. came to Nizhny Novgorod in 18 days. The quality is excellent. water and soap do not stain when washing. I already have a peach kit, so I know that for 2 years everything is in excellent condition. I highly recommend the seller and the goods.
Delicate material, comfortable fit and quality sewing. 5 ++
Very beautiful underwear! Super fast delivery, 2 weeks and in st. petersburg .. I recommend the store and this set of linen uniquely!) now i want to order in black =)
At 75c, took 80c, the parameters 90,70, 90, in the hips a little presses, but sits very beautifully, i liked what there are bones
On the size 86-66-98 under the chest 72 came perfectly. Panties at my request put l. cup on the advice of the store took s. sits well. I think in too would sit down
The set is chic, the lace is beautiful neat. Size 80c on my deuce (og90, opg 79) sat perfectly. Delivery about two weeks to moscow.
Perfect set! I ordered more! Could be in several more colors (burgundy, sand for example) :))
Super set. Sat perfectly. Quality at altitude. The girl is delighted. I recommend!
Excellent underwear. I'm happy. And color, and shape, and fabric-i like everything. I can advise you to pay attention to the volume of cups-sewn applique-does not give a full volume, i rescheduled for volume more. The store perfectly solves the emerging issues.
Super!
Very beautiful set. Quality embroidery and lace is excellent. delivery 3 weeks.
Ordered 20.04-received 4. 05. very fast shipping. i recommend the kit: on my parameters 88-64-89 (always take 75b, unfortunately there is no way to measure cm in more detail) ordered based on reviews size 80b and everything came perfectly: In volume does not press, the cup also sits comfortably, nowhere presses, presses, or falls out. the set is made qualitatively (without threads, marriage, holes) the only nitrous-it seems to me that the color is a little nicer, and i would like more muted) definitely recommend! (and i also order a black set)
A good set, but it was necessary to take a larger size, otherwise the bodice barely closes the halo at the top.
Very beautiful set, soft material, not pricked. Size perfectly fit
Set sat perfectly, very fast delivery! Thank you store!!!! <3
Everything is fine. Delivery to moscow about 2 weeks. My parameters are 92-68-98, under the breast 80 cm. Took 85b and panties xl. In principle, it was possible to take 80 v with panties l. free space is everywhere. Bust button on the most tight clasp. But without pulling and folds. Sits well. It is in this model that the bust is sewn a flower of lace directly from the top. He pulls the cup a little. But it's not critical. Washing was successful, everything is in place. No smell.
The quality is perfect but cup is reduced, it's a pity i don't stay my bust is 90 cm and my back is girl.
Linen of very good quality! In stores, this costs from 3 thousand rubles!
Linen of excellent quality. I order a second time, but unfortunately in this color the cup fell short. But the performance is magnificent! Everything is perfectly sewn, lace of good quality. Our first underwear is about a year, as new! Definitely recommend. All successful purchases!
The kit is just stunning!!! Qualitatively made, beautiful lace, fully corresponds to the description.
Comfortable, beautiful. I took on the size more and in volume, and on the cup and do not regret at all. A little disappointed in the wide transverse back with many hooks... but in general a very nice set, especially under thin clothes. Very fast! Thank you!
I order the second time this underwear, only in another color. The order was made on march 13, on the same day sent. Seller umnichka, i like it. The goods came to novosibirsk on march 21, it's straight oooochen quickly, i'm super glad. Packed well, soft again, again sits perfectly, like poured, seriously. Does not press, does not press, pleasant to the body, the lace is excellent, high-quality. I don't know anyway, gorgeous and everything here. Thank you very much to the store for such a heavy goods, i can not really get enough (ﾉ 'ヮ') ﾉ *: ･ﾟ But the first order i wear for more than a month and everything with him is wonderful, it did not spread, it did not break, it did not fade and the like. One of the best purchases on ali in a few years. Endless rays of love <3